T&C’s

Terms of Service

By hiring from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

Confirmation of Booking
Bookings will only be secured on our receipt of signed invoice and the 50% deposit. All quotations will be valid for 7 days from the date of issue. Provisional bookings will be closed without notification, should the client fail to make payment of the deposit and provide us with the signed invoice within 7 days.

Payment
50% secures the booking. Final payment is due 14 days before the event date.

Hire Items
All hire items will at all times remain the property of Goozberry Events.

All hire items will be at the client’s sole risk from the date and time of delivery/collection until the safe return/collection thereof.

The client hereby accepts full responsibility for any loss, damages or breakages which may occur while items are in their possession.

In the event of any such loss, damages or breakages the replacement or repair value, as well as all costs incurred by us in replacing or repairing items of any nature, will be billed to the client.

Deliveries and collections
All items should be cleaned and ready for collection as per collection date and time. Clearing of any items by Goozberry Events will incur additional fees.

Any additional period will be charged at the rates of the price list, until the items are returned or collected.

Rental Period
All hire items are only guaranteed for the date of the event. Whilst we will try and accommodate special requests for early collections/deliveries, these dates are subject to change and alteration and we hereby specifically reserve the right to effect such changes or alterations as need be.

Cancellation

The cancellation of a booking or the cancellation of part of a booking must be effected in writing and received by us. The following cancellation charges will be levied:

30+ days prior to the function date: 25%

30 or 14 days prior to the function date: 50%

14 or less days prior to the function date: 100%